Help! I Need Somebody...

All software has bugs. While we would like to claim that our products are bug free, we cannot. In an effort to assure that your experience using our products is as enjoyable as possible, we offer various support options.

  • Software Support Forums (Registration required) This is our on-line support area and is a good place to start. The forums contain many resources including product documentation and download links.
  • Support Email When forums aren't enough, send us a message.
  • License Manager Manager your licenses.
Of course we also offer software support contracts and these are given priority over gratuitous support. Support contracts encompass a higher level of support which includes services such as custom modifications, data environment design, priority bug fixes and feature requests, integration support, and more. Call us for more information.
  • Our Promise

    Support issues are always assigned to developers.  If one of our knowledgeable team doesn't know the answer, we'll find someone who does and keep you informed during any prolonged investigations.